Privacy Policy

1. Introduction
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide via our website.

2. Information We Collect
When you submit an enquiry through our form, we may collect:

• Your name

• Email address

• Phone number

• Any other details you include in your message

3. How We Use Your Information
We use your information to:

• Respond to your enquiry

• Provide services or information you request

• Improve our website and customer experience

We will not sell, rent, or share your information with third parties except as required by law.

4. Data Storage and Security
Your data may be stored securely within Squarespace and associated integrations (e.g. email providers). We take reasonable steps to protect it from unauthorised access or disclosure.

5. Cookies & Analytics
Our website may use cookies or analytics tools to improve your browsing experience. You can adjust your browser settings to refuse cookies.

6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us.

7. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on our website.

8. Contact Us
If you have any questions about this policy or how we handle your data, please contact us at info@instinctplumbing.com.au.